Buying your first home is an exciting step but saving for a deposit can often feel like the biggest hurdle. With house prices continuing to
Buying your first home is an exciting step but saving for a deposit can often feel like the biggest hurdle. With house prices continuing to
If you have a complaint or dispute with is, you are entitled to make a complaint. We have a complaints procedure that is available on request and outline below for you.
If you wish to register a complaint, please write to Refresh Mortgage Network Limited at 98-102 Buttermarket Street, Warrington, WA1 2NZÂ or telephone 019255 73328.
A summary of our internal complaints handling procedures for the reasonable and prompt handling of complaints is available on request and if you cannot settle your complaint with us, you may be entitled to refer it to the Financial Ombudsman Service atwww.financial-ombudsman.org.uk or by contacting them on 0800 023 4567.
Please be assured we treat complaints seriously. For your protection if you cannot settle your complaint with us, you may be entitled to refer it to the Financial Ombudsman Service.
UK Mortgage Centre Limited is an Appointed Representative of Refresh Mortgage Network Limited. Refresh Mortgage Network Limited is authorised and regulated by the Financial Conduct Authority. We are entered on the Financial Services Register under firm number 1019794.
As a mortgage is secured against your home, it could be repossessed if you do not keep up the mortgage repayments. The Financial Conduct Authority does not regulate some forms of buy-to-let mortgages.
The Financial Conduct Authority does not regulate will writing and taxation and trust advice.
You may be charged a fee for your advice. A typical fee is £495, which would be payable when you receive your mortgage offer. Your dedicated advisor will discuss this further on your free initial phone call.
Registered company number: 15825320
